Frequently Asked Questions
Everything you need to know about our lush harvests and botanical goods.
Where are Flamingo Estate products sourced?
Our products are sourced directly from our garden in Los Angeles and a global network of farmers who prioritize regenerative organic practices and biodiversity.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days. Please note that certain botanical items are harvested to order to ensure maximum freshness and potency.
What is your return policy?
We want you to love your harvest. If you are not satisfied with your purchase, please contact us within 14 days of delivery. Due to the nature of our products, we cannot accept returns on opened apothecary or pantry items.
Do you ship internationally?
Currently, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
Are your candles and fragrances natural?
Yes, we use 100% vegetable wax and essential oils. Our fragrances are free from synthetic additives, parabens, and phthalates to ensure a clean, garden-fresh experience.
How can I track my shipment?
Once your order has been hand-packed and shipped, you will receive an email confirmation with a tracking link to follow your package's journey from our estate to your door.